SaaS company expands reach with new ADA-compliant website

Government

ADA Compliance
Design
Product Strategy
UX

Background

ClearGov, a fast-growing SaaS company, needed to make its platform ADA compliant to ensure accessibility for those who rely on assistive technology to access the internet. Not only was ADA website compliance important to ClearGov’s business, it fit within their larger mission of building a community of modern, transparent, and data-driven local governments and school districts.

“We partnered with DAP to ensure ClearGov.com continues to provide the best possible digital experience for all citizens who want to learn more about their local government and school districts,” said ClearGov CEO Chris Bullock.

Discovery

DAP conducted a thorough audit of ClearGov’s site, assessing it based on key accessibility principles such as perceivability and operability. We pinpointed dozens of issues affecting pages that limited the site’s functionality for users with disabilities.

Solution

DAP formulated a detailed strategy to address all compliance concerns. We made every element on the site accessible via a keyboard and added text labels to all form fields, allowing screen readers to interpret them more easily. We also delivered a comprehensive checklist for future compliance monitoring.